Quick Tour of MissingX
MissingX is an online solution for managing lost property. Lost property offices use MissingX to register found items, and members of the public use missingx.com to get their lost items back.
Search first
Go to missingx.com to search among found items published by the lost property offices using MissingX. You can search as many times as you like. Click here to read more.
Claim or Register
If you find something that could be yours, claim it to register your details with the lost property office. Read more about claiming items. You are able to register your lost item, without claiming a found item first. Read more about registering a lost item.
Wait for a match
Once the lost property office has received your details, you will need to wait for their confirmation. They may also request more information in order to confirm a match. If your case is urgent, you may be able to contact them via phone. Read more about contacting the lost property office.
Get your item back
If the lost property office confirms you as the owner of an item, they will let you know how you can have it returned. You will be able to collect your item in person, and many lost property offices offer shipping solutions as well. MissingX has build a shipping solution that makes the booking process easy. If the lost property office is using MissingX' shipping solution, you will receive a unique booking link for your item. Read more about shipping with MissingX.
All Help Articles
- Adding the right details
- Found an Item
- How to Change your Password
- Claiming a found item as yours
- How to Create an Account
- How to Delete your Account
- Registering a lost item
- How to Reset your Password
- Searching among found items
- Updating your lost item registration
- Lost Property on Trains in Norway
- Lost Property on Trains in the United Kingdom
- MissingX Privacy Policy
- MissingX Terms & Conditions
- Quick Tour of MissingX
- Technical Support from MissingX
- Waiting for a response
- When you cannot place your shipping order
- Contacting a Lost Property Office
- MissingX Parcel - How to order shipping
- Shipping with MissingX